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Privacy Policy

Privacy Policy

This is the privacy and cookies policy for www.aliceperrier.com, being the e-commerce website of Aliceperrier (“we”, “us” and “our”) for the sale and purchase of our products (“Website”). 

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We are committed to protecting your privacy on-line when visiting the Website or communicating electronically with us.​ Please read the terms of our privacy policy to see how your personal data will be processed and protected. These terms apply regardless of how the site is accessed, and refers to any technologies or devices through which you access the site. 

 

We collect information directly from you, most often through our website or when you place an order. 

 

INFORMATIONS WE MAY COLLECT FROM YOU:

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information related to your order:

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Your name, email address, billing address, delivery address, telephone number, product selections, payment type and card expiry number, that you provide by completing forms on the Website.

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Information relating to transactions with us involving details of products that we have supplied to you (i.e., the date of the transaction, the products purchased, the price and currency, any requests you made).

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Communication Information: 

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Information provided to us when you communicate with us, for example by email or phone, namely the reason of your request, your contact details, the outcome, any feedback you may leave. This includes communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Website or its content.

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Device Information:

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When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

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HOW WE COLLECT DEVICES INFORMATIONS:

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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.aboutcookies.org.

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“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

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“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site

 

HOW WE USE THIS INFORMATIONS:

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By giving us your order information, you allow us to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

 

We also use your order information to provide you with tracking information so you may receive updates about the status of your order. 

 

Additionally, we use order information to communicate with you, screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

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SHARING YOUR PERSONNAL INFORMATIONS:

 

We might share your Personal Information with third parties, for example:

 

Advertising networks that require the data to select and serve relevant adverts to you and others, such as Facebook Inc.

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We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

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You can opt out of targeted advertising by:

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Facebook: https://www.facebook.com/settings/?tab=ads                                 

Google: https://www.google.com/settings/ads/anonymous

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Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.​​​​​​

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

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If you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Date Retention 

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

If you have any questions, or if you would like to make a complaint, please contact us by email at: bonjour@aliceperrier.com

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